Frequently asked questions

Frequently Asked Questions

How can I apply for a vacancy?

From the recruitment homepage you can search for a vacancy by selecting the position you wish to apply for from the drop down menu. Alternatively you can search existing vacancies by clicking on the search vacancies button on the homepage.
How can I keep up to date with new vacancies?

You can register on line to receive regular alerts, as well as visiting our job site.
How will I benefit from registering my details?

By registering your details, you will be able to maintain and update your details quickly.
I don’t have a computer at home or at work – is there anywhere else I can register and apply online?

If you don't have internet access at home, ask a relative friend or neighbour if you can use their computer for your job search.

You can set up your own email account on a computer at your local library or other local facilities, however, these may vary so check out shopping centres and community centres in your area. If in doubt, contact your local council.

Free email accounts can be set up through providers such as www.yahoo.co.uk, www.gmail.google.com and www.hotmail.com. Just log onto their websites and follow the instructions.

Setting up an email account with one of these web-based providers means you'll be able to access your email using any computer with internet access. To keep your personal details safe, always remember to logout from your account if you are using a shared computer.
I have forgotten my account password - what do I do?

On the login page click on the login button and then click the link that says “Forgotten your password?” You will be asked to enter your email address and submit these details. You should then log onto your e-mail account to retrieve your password reminder.
Will the system log me out automatically?

As you are completing your online application form, please bear in mind that our system has automatic time-outs built in. You will be logged out of the system after 60 minutes of inactivity (ie not clicking on links or 'save and exit' buttons on the sections of the application form) and you may lose information which has not been saved. Therefore, please save your information regularly by clicking 'save and exit'.
Is there a limited time for filling in an application form online?

As long as you complete and submit your application by the closing time on the closing date of the position there is no limit to how long you take to fill in your application. You can therefore take your time to complete the application form, save it and go back to finish it at your leisure.
How can I tell which questions within the application form are mandatory?

Mandatory questions are marked with an asterisk.
What can I do to strengthen my application?

In order to allow your application the greatest opportunity of success please ensure that you submit supporting information, providing us with as much detail about your relevent experience as possible.
Can I print off my application form to keep a copy for myself?
Yes – you can print out a summary once you have fully completed any part (or all) of the application form.
How long will it take to process my application for a vacancy?
After submitting your application you will receive an acknowledgement email. Your application will be shortlisted following the closing date, and it is likely you will be notified of the outcome within 2 weeks. If you are successful you will be invited for a first stage interview, however the length of this process is dependant on the job you have applied for.
How often are new vacancies advertised on the site?
New vacancies are advertised on the site on an ongoing basis. It is worth visiting the site regularly to make sure that you don’t miss out on any new vacancy opportunities. Alternatively you can register for specific vacancy alerts.
How will you keep in touch with me?
If you have applied online and have included your e-mail address and contact telephone numbers we will use one or both of these routes. If you have applied via another method then it will be dependant on the information you have provided.
What other methods can I use to apply for a vacancy?
Wherever possible, we would like applications to be made online. However, if you experience difficulty in using the online method, please contact the Human Resources Team on 01226 772709 or by email to BHHumanResources@BerneslaiHomes.co.uk.
Who has access to my data once I have registered?
Your details will only be seen by the Human Resources Team and the recruiting managers responsible for the vacancy you have applied for. If you are successful in securing a position, then the registration form you have completed will be used to complete the on-boarding process including your contract of employment.
How long will my details remain on record?
Your details will remain on record for 18 months after the post has been filled.
User IDs and passwords
Your e-mail address will be your user ID and you will be asked to supply a password. It is important that you do not lose or forget these as you will need them to access your application form.

In order to allow you as much flexibility as possible, you can revisit your form as many times as you need to before submitting it. It is not necessary to complete the application form in one visit.

If, at any time, you want to change your password click on the ‘change password’ link at the bottom of the screen.

You will be asked to update your password every 60 days.
Why monitor equalities data?
By doing this the organisation has a greater understanding of the characteristics of its staff and applicants for jobs and so is able to:

* identify, tackle and prevent inequality amongst its staff which can affect job satisfaction, productivity and progression; also
* develop its policies and processes to take account of the diverse needs of its staff, resulting in benefits to the organisation's employees and other stakeholders;
* understand if applicants with some characteristics are not seeking employment with us and take steps to wider our applicant pool.
Who has access to equalities data?
Only staff in Human Resources have access to individual computerised equalities data. You can be assured that your personal details will remain strictly confidential.
What is done with equalities data?
No individual staff member or applicant would ever be publicly identified in any formal monitoring. The company is required, by Law, to collect, analyse and report on equality data in relation to Disability, Gender, Sexual Orientation and Race. Equality data is monitored within the company and this is published within our Workforce Planning Framework. Of significance, in meeting the requirements of the Equality Act 2010 and Public Sector Equality Duty, the company is committed to monitoring personal data and making improvements.
How can I find out more?
If you want to find out more, please refer to Berneslai Homes’ privacy policy.